Last updated: 01/11/2025
Welcome to Georgetown Early Intervention Center (“we,” “our,” or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://georgetownuae.com or contact us for our therapy and early intervention services.
1. Information We Collect
We collect only the information necessary to provide high-quality therapy and educational services.
This may include:
- Personal details: Name, phone number, and email address.
- Child information: Name, age, and general developmental details shared voluntarily during inquiries or consultations.
- Appointment information: Preferred dates, times, and service type (e.g., ABA Therapy, Speech Therapy, Occupational Therapy).
- Communication data: Messages sent through our website forms, email, or WhatsApp contact buttons.
- Technical data: IP address, browser type, device information, and pages visited (for analytics and security purposes).
2. How We Use Your Information
Your information is used only for legitimate business and service purposes, including:
- Scheduling appointments and consultations.
- Responding to inquiries and providing requested information.
- Improving our services and website experience.
- Sending important updates about your appointment or therapy sessions.
- Maintaining internal records and complying with applicable laws.
We do not sell, rent, or trade personal information to third parties.
3. Legal Basis for Processing
We process your personal data on the following lawful grounds:
- Consent: When you submit a form or book an appointment, you consent to our processing of your data.
- Contractual necessity: To schedule and manage your appointment or therapy services.
- Legitimate interests: To ensure safe and effective communication with clients and improve our service quality.
- Legal obligations: To comply with UAE laws and health data protection regulations.
4. Data Storage and Security
We implement strict administrative and technical measures to protect your personal information against unauthorized access, alteration, or disclosure.
This includes:
- Secure hosting on reputable UAE or international data centers.
- SSL encryption on all website forms.
- Restricted data access to authorized staff only.
- Regular security updates and malware scans.
All data collected is stored for as long as required to fulfill the purposes mentioned in this policy or as required by UAE law.
5. Sharing of Information
Your personal data may be shared only under the following limited circumstances:
- With internal staff and therapists for scheduling and service coordination.
- With service providers such as email or cloud hosting companies that help us operate our website (under confidentiality agreements).
- When legally required by UAE authorities or to comply with court orders.
We never share information with advertisers, marketers, or unrelated third parties.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to collect anonymous usage data.
Cookies help us understand visitor behavior and improve website performance.
You may disable cookies at any time in your browser settings.
7. Your Data Rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Withdraw consent at any time.
- Lodge a complaint if you believe your data has been misused.
To exercise these rights, please contact us at:
Email: info@georgetownuae.com
8. International Data Transfers
Although we primarily process data in the UAE, some hosting or email services may store data in other secure jurisdictions.
We ensure that all such providers comply with appropriate data protection standards equivalent to UAE PDPL and GDPR.
9. Children’s Privacy
As an early intervention center, we take children’s data privacy seriously.
We collect information about children only from their parents or legal guardians, and only when necessary for providing services.
We do not directly market to or communicate with minors.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal or operational changes.
All updates will be posted on this page with the “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Georgetown Early Intervention Center
Dubai, United Arab Emirates
Email: info@georgetownuae.com
Phone: +971 50 386 6368
Website: https://georgetownuae.com
12. Data Retention Policy
We retain personal data only for as long as necessary to provide our services or as required by UAE law.
If you request deletion of your data, we will securely remove it from our systems unless retention is legally required.
13. Consent
By using our website or submitting information through our online forms, you agree to the collection and use of your personal data in accordance with this Privacy Policy.
